Phone Verification & Login

Logging In with Phone Number

Simple, secure login every time!

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How Login Works

No Passwords:

• Use phone number only
• Verify with SMS code
• Quick and secure
• Can't forget password!

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Logging In

For Businesses (Portal):

1. Go to portal.shaloz.com
2. Enter your phone number
3. Tap "Send Code"
4. Receive SMS with 6-digit code
5. Enter code
6. Logged in!

For Drivers (App):

1. Open Shaloz Driver app
2. Enter phone number
3. Tap "Send Code"
4. Receive SMS
5. Enter code
6. Logged in!

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SMS Verification Code

Code Details:

• 6 digits
• Valid for 10 minutes
• One-time use
• Expires after use

Didn't Get Code?

1. Wait 60 seconds
2. Tap "Resend Code"
3. Check phone signal
4. Try "Call Me" option (voice call with code)

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Call Me Option

Voice Verification:

• Alternative to SMS
• Automated voice call
• Reads code aloud
• Good for areas with SMS issues

How:

1. Tap "Call Me Instead"
2. Receive phone call
3. Listen for code
4. Enter code in app

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Code Expired

If Too Slow:

• Code expires after 10 minutes
• Request new code
• No penalty
• Just slower login

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Security Benefits

Why Phone Verification:

• No password to hack
• New code each login
• Phone must be in your possession
• Two-factor authentication built-in

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Staying Logged In

Sessions Last:

• 7 days (typical)
• Then need to re-verify
• For security
• Quick process

Log Out:

• Click/tap "Log Out"
• Must verify next login
• Good for shared devices

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Multiple Devices

Can Login On:

• Multiple devices simultaneously
• Phone, tablet, computer
• Each device separate session
• Same account, synced data

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Troubleshooting

Problem: Not Receiving SMS

Fixes:

• Check phone number correct
• Verify cellular signal
• Wait 60 seconds
• Try "Call Me"
• Check blocked numbers
• Try different device

Problem: Wrong Number

Fix:

• Re-enter number carefully
• Include area code
• Format: (555) 555-5555 or 5555555555
• Country code automatic for US

Problem: Code Not Working

Check:

• All 6 digits entered
• No typos
• Not expired (10 min limit)
• Request fresh code

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Best Practices

Security:

• Don't share verification codes
• Log out on shared devices
• Keep phone secure
• Report suspicious activity

Quick Login:

• Save portal.shaloz.com bookmark
• Keep phone nearby
• Good cell signal
• Fast verification

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Need Help?

Login Issues: help.shaloz.com

Can't Receive Codes: Try "Call Me," check phone settings