Tracking Earnings & Getting Paid

Your Money - Earnings and Payouts

See your earnings in real-time and cash out anytime!

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Earnings Dashboard

Main Screen Shows:

  • Instant Available: Cash out now ($25.50)
  • Pending: Clearing soon ($12.00)
  • Total Earnings: All-time ($1,250.00)

Real-Time Updates:

  • Complete delivery → Earnings added instantly
  • No waiting
  • Always accurate

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How Earnings Work

Per Delivery:

  • You see amount before accepting
  • Complete delivery → Money added
  • Instant credit to available balance
  • Cash out anytime!

Example:

Delivery Completed!
+$12.50

New Balance: $87.50

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Cash Out Process

Anytime Withdrawals:

  • Minimum: $5.00
  • No maximum
  • Withdraw as often as you want
  • Multiple methods

Step-by-Step:

  1. Tap "Cash Out" or earnings panel
  2. Amount shown (full available balance)
  3. Choose payment method
  4. Confirm
  5. Money on the way!

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Payment Methods

Bank Account (Free):

  • Add routing + account number
  • Free transfer
  • Takes 1-3 business days
  • Good for regular payouts

Debit Card (Instant):

  • Add debit card
  • Instant transfer
  • Small fee (~$0.50)
  • Money in minutes!

Add Payment Method:

  1. Settings → Payment Methods
  2. Tap "Add Bank Account" or "Add Debit Card"
  3. Enter details
  4. Save
  5. Verify (bank may require micro-deposits)

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Auto-Payout

Set It and Forget It:

Enable Auto-Payout:

  1. Settings → Auto-Payout
  2. Toggle ON
  3. Set threshold ($50, $100, etc.)
  4. Choose payment method
  5. Save

How It Works:

  • Balance reaches threshold
  • Automatic payout daily
  • To your chosen method
  • No manual cash-outs needed

Example:

  • Threshold: $100
  • You earn $112 by Friday
  • Auto payout Friday night
  • $112 → Your bank account

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Viewing Earnings History

Past Deliveries:

  1. Tap "Earnings" or "History"
  2. See all completed deliveries
  3. Shows:
  4. Date and time
  5. Pickup and drop-off
  6. Amount earned
  7. Total for each delivery

Filter By:

  • Date range
  • Week, month, year
  • Custom dates

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Understanding Pending Balance

Why Pending:

  • Recent deliveries (last hour)
  • Payment processing
  • Usually clears within hours

Becomes Available:

  • Shortly after delivery
  • Then can cash out
  • Automatic transition

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Earnings Breakdown

What You Earn:

  • 100% of the delivery cost paid by the customer
  • Based on distance
  • No deductions or service fees
  • Transparent pricing

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Cash Out Tips

Instant Payout:

  • Good for daily cash
  • Small fee worth it for immediate access
  • Use debit card

Bank Transfer:

  • Save on fees
  • Weekly or bi-weekly cash-outs
  • Free transfers
  • Plan ahead (1-3 days)

Auto-Payout:

  • Consistent income
  • Don't forget to cash out
  • Reaches bank regularly
  • Peace of mind

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Tax Information

You're Independent Contractor:

  • Shaloz sends 1099 form
  • You pay taxes on earnings
  • Track your expenses (gas, maintenance)
  • Consult tax professional

Keep Records:

  • Earnings history in app
  • Export for tax time
  • Track mileage
  • Save receipts

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Payment Problems

Problem: Can't Cash Out

Check:

  • Minimum $5.00 reached?
  • Payment method added?
  • Payment method verified?
  • Internet connection?

Fix:

  • Add payment method
  • Contact help.shaloz.com

Problem: Bank Transfer Delayed

Normal:

  • 1-3 business days
  • Not instant with bank
  • Weekends don't count as business days

If >5 Days:

  • Check bank account details correct
  • Contact help.shaloz.com

Problem: Debit Card Declined

Causes:

  • Card expired
  • Card deactivated
  • Bank declined

Fix:

  • Check card valid
  • Try different card
  • Contact your bank
  • Use bank account instead

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Earnings Safety

Protect Your Money:

  • Keep your phone number secure (used for SMS login)
  • Don't share account
  • Verify payment methods
  • Cash out regularly

If Issue:

  • Contact help.shaloz.com immediately
  • Don't share login info
  • Request new SMS code if suspicious activity

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Viewing Totals

See Earnings:

  • Daily: Today's total
  • Weekly: This week's earnings
  • Monthly: Current month
  • All-Time: Total since joining

Helps With:

  • Goal tracking
  • Income planning
  • Performance review
  • Tax preparation

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Need Help?

Payment Issues: help.shaloz.com

Can't Add Bank: Verify routing/account numbers

Missing Earnings: Check pending balance, contact support

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