Managing Your Profile & Vehicle

Your Driver Profile and Vehicle Settings

Keep your information up to date!

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Accessing Profile

In App:

1. Tap menu (three lines) or profile icon
2. Tap "Profile" or "Settings"
3. See your information

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Profile Information

What's Shown:

• First and last name
• Email address
• Phone number
• Profile photo
• Date of birth
• Account creation date
• Account ID

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Profile Photo

Add or Change Photo:

1. Tap profile photo circle
2. Choose "Take Photo" or "Choose from Library"
3. Take new photo or select existing
4. Crop if needed
5. Save

Tips:

• Professional appearance
• Clear, well-lit
• Just your face
• Smile!

Why It Matters:

• Businesses see your photo
• Professional appearance
• Builds trust

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Vehicle Management

Add Vehicle:

1. Settings → Vehicles
2. Tap "Add Vehicle"
3. Enter:
4. License plate
5. State of registration
6. Vehicle type
7. Save

Vehicle Types:

• Sedan - Small packages (up to 150 lbs)
• SUV - Small + Medium (up to 250 lbs)
• Van - All sizes (up to 500 lbs)
• Pickup Truck - Large items (up to 800 lbs)
• Box Truck - Oversized (up to 1,500 lbs)

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Multiple Vehicles

Why Add Multiple:

• Switch between vehicles
• Use truck for big packages
• Use sedan for quick deliveries
• Flexibility

Switching Vehicles:

1. When going online
2. Select vehicle from list
3. Go online with that vehicle
4. Routes match vehicle type

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Editing Vehicles

Change Vehicle Info:

1. Vehicles list
2. Tap vehicle
3. Edit details
4. Save changes

Delete Vehicle:

1. Tap vehicle
2. Tap "Delete"
3. Confirm
4. Vehicle removed

Can't Delete:

• Your only vehicle
• Currently active vehicle

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Notification Settings

Push Notifications:

• New route available
• Route accepted
• Payment received
• Account updates

Manage:

1. Settings → Notifications
2. Toggle each type on/off
3. Save preferences

Recommended:

• New routes (don't miss opportunities!)
• Payment notifications
• Marketing (optional)

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App Settings

Preferences:

• Language: English, Spanish, etc.
• Theme: Light or Dark mode
• Navigation: Map orientation

Access:

• Settings → App Settings
• Customize to your liking

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Payment Methods

Manage Bank Accounts:

1. Settings → Payment Methods
2. See all saved methods
3. Add new or delete old
4. Set primary method

See Article 4.7 for payment details

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Auto-Payout Settings

Configure:

1. Settings → Auto-Payout
2. Enable/disable
3. Set threshold
4. Choose payment method

See Article 4.7 for payout details

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Account Information

View:

• Account ID (for support)
• Date joined
• Total deliveries completed
• Account status
• Earnings history

Use For:

• Reference when contacting support
• Track your progress
• Verify account details

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Updating Contact Info

Email Address:

• Used for receipts, notifications
• Update in Profile
• Verify new email

Phone Number:

• Cannot change in app
• Contact help.shaloz.com
• Security verification required

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Privacy Settings

What You Control:

• Profile photo visibility
• Location sharing (when online only)
• Contact preferences

Your Privacy:

• Location only shared when online
• Anonymous calling to customers
• Secure payment info
• Data encrypted

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App Permissions

Required:

• Location (Always) - for GPS tracking
• Camera - for delivery photos
• Phone - for customer calls
• Notifications - for route alerts

Check Permissions:

• Phone Settings → Apps → Shaloz Driver
• Ensure all granted
• Crucial for app to work

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Troubleshooting

Problem: Can't Update Profile

Fix:

• Check internet connection
• Force close and reopen app
• Try again
• Contact help.shaloz.com

Problem: Vehicle Type Won't Change

Cause: While currently online

Fix:

• Go offline
• Change vehicle
• Go online with new vehicle

Problem: Notifications Not Working

Check:

• App notifications enabled in phone settings
• Internet connection
• App updated

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Best Practices

Keep Updated:

• Current vehicle info
• Valid contact details
• Professional profile photo
• Accurate vehicle type

Regular Review:

• Check settings monthly
• Update as needed
• Remove old vehicles
• Keep payment methods current

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Need Help?

Profile Issues: help.shaloz.com

Can't Change Phone: Contact support

Vehicle Questions: help.shaloz.com