Going Online & Accepting Deliveries

Start Earning - Accept Your First Delivery

Learn how to go online and accept delivery routes!

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Going Online

Open Shaloz Driver App:

1. Tap "Go Online" button (big button on map screen)
2. Vehicle information screen appears

Enter Vehicle Details:

• License Plate: ABC123 (your plate number)
• State: Select your state
• Vehicle Type: Choose from:
• Sedan (small packages)
• SUV (small + medium)
• Van (all sizes)
• Pickup Truck (large items)
• Box Truck (oversized)

Tap "Go Online":

• Status changes to "Online"
• You're now visible to businesses
• Routes will appear on map!

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Seeing Available Routes

On Your Map:

• Green markers = Available routes
• Tap marker to see details
• Multiple routes may show

Route Information Shows:

• Pickup address (business location)
• Drop-off address (customer location)
• Distance (miles)
• Earnings (how much you'll make)
• Number of packages

Example:

Pickup: 123 Main St, Boston
Drop-off: 456 Oak Ave, Boston
Distance: 5.2 miles
Earnings: $12.50
Packages: 1

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Accepting a Route

Review Route Details:

1. Tap on route marker or route card
2. Review pickup and drop-off locations
3. Check earnings amount
4. Verify distance is acceptable

Accept Route:

• Tap "Select Route" or "Accept" button
• Route added to "My Routes"
• Status: Assigned

Multiple Routes:

• Can accept multiple routes
• Combine for efficiency
• Higher total earnings
• Complete in order shown

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Starting Your Trip

When Ready to Pick Up:

1. Find route in "My Routes" list
2. Tap "Start Trip"
3. Confirm you're ready
4. Navigation begins automatically!

Navigation Opens:

• Turn-by-turn directions to pickup
• Real-time traffic
• ETA shown
• Follow directions

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Declining Routes

Don't Want a Route?

• Simply don't tap it
• It stays available for other drivers
• No penalty for not accepting
• Only accept routes you want

Already Accepted But Changed Mind?

• Tap menu on route card
• Select "Cancel"
• Route released
• Try not to cancel after accepting

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Going Offline

When Done Driving:

1. Complete all active deliveries first
2. Tap "Go Offline" button
3. Status changes to "Offline"
4. No more routes will appear

You Can:

• Go offline anytime
• Take breaks
• End your shift
• Come back later

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Vehicle Type Matters

What You Can Deliver:

Sedan: Small packages only

• Most common orders
• Good for starting

SUV: Small + Medium

• More opportunities
• Better earnings

Van: All package sizes

• Maximum opportunities
• Best earnings potential

Change Vehicle:

• Can register multiple vehicles
• Switch in app when going online
• Use bigger vehicle for better pay

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Understanding Route Types

Single Delivery:

• One pickup, one drop-off
• Simple and quick
• Standard pay

Multiple Package Route:

• One pickup location (pickup location)
• Multiple drop-offs
• Higher earnings
• More efficient

Commercial Route:

• Business deliveries
• Often multiple packages
• Premium pay

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Troubleshooting

Problem: No Routes Appearing

Check:

• Are you online? (Status shows "Online")
• Vehicle information entered?
• In service area?
• Busy time of day?

Try:

• Move to busier area
• Wait 10-15 minutes
• Try busier hours (lunch, dinner) when more deliveries are available
• Try different vehicle type

Problem: Can't Go Online

Causes:

• Account not approved yet
• Vehicle info not entered
• App needs update

Fixes:

• Check account status
• Enter vehicle details
• Update app from store

Problem: Routes Disappear

Why:

• Other driver accepted first
• Business cancelled order
• Normal - just wait for next one

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Safety Tips

Before Accepting:

• Check pickup/drop-off locations safe
• Verify distance reasonable
• Ensure you have time

While Driving:

• Follow traffic laws
• Use navigation
• Don't text and drive
• Take breaks when tired

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Need Help?

Can't Go Online: help.shaloz.com

No Routes Showing: Try busier hours (lunch, dinner), busier areas